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Frequently Asked Questions

Frequently Asked Questions

Accessing your Funds.

Visit click the login button on the top right of your screen, enter your email and aspire password.

Enter your email address and click on reset password and follow the steps as instructed. 

Withdrawing cash from the Sussex Aspire portal.

If your award allows for cash withdrawal you will see how much you can withdraw once logged into your account. Once logged in click the 'withdraw funds' button on the home page. or full instructions and video click here.

The maximum limit is your withdrawal balance, this is shown on your screen. The minimum value is £20, or if the balance is below £20 then the full value under £20 can be withdrawn.

The funds usually transfer instantly but could take up to 2 hours. Please note that if you chose to enter your sort code and account number, please check these carefully as this cannot be rectified if you enter the wrong details, and the funds are sent to the wrong account.

Please email ku/oc/eripsa-xessus//ofni/tneduts from your university email account with the correct details. Once your details have been updated you will receive confirmation by email.

Once you have confirmed your withdrawal request your transaction reference number will be displayed on screen. You will automatically receive an email from ku/oc/eripsa-xessus//ofni/tneduts with the transaction reference number. You can also find your transaction reference by clicking 'Your Account' and then clicking 'Account Statement'.

Please email from your university email account. Please note that Sussex Aspire can take no liability for incorrectly entered bank account details.

Most banks are available on Payit, if available you can use your online banking for secure payment into your bank account. If you cannot find your bank in your drop-down list, simply enter your bank account number and sort-code.

Please check that your award allows for cash withdrawal as some bursaries are restricted to only allow spend via the Sussex Aspire Online Store. This can be found in the Withdraw Cash Menu > Cash out balance available, please note this may be different to your overall balance, which considers cash funding and funding restricted to spend on the online store. If your award allows for cash withdrawal and you are still needing help, please contact: from your university email account.


To check your eligibility for financial support such as hardship or welfare loans please visit: Financial support : University of Sussex

No, unless you receive a loan, you do not have to pay your award back.

For student support funds and hardship funds these expire on the 31st July 2024. Welfare loans have no expiry date.

Please see below links to the University of Sussex support services:

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